Frequently Asked Questions

Memorizations

5 free memorizations. I might add another in the future.

Technically, there is no limit. The phone apps start to slow down at ~800 words. The website will start to slow down at ~1400 words.

Are you a premium member? If so, is the cloud sync turned on in the settings and are you logged in to your premium account? If not, the texts save locally to your phone. Did you accept the storage permissions in the settings? Are you out of storage on your phone or do you offload the apps? If you have checked all of these questions and the app is still deleting your memorizations, please reach out to customer support.

Any type of text that is formatted in sentences work the best: Poems, scripture verses, song lyrics, presentations. Some people have also used the app to memorize names and numbers

There is a question mark at the top right of each game in the app. Press that and read how to play each game

93%. Since the app is not perfect, we give some leeway.

You'll receive app notifications after 1 day, 7 days, 16 days, and 30 days. You can also type in a custom number in which you will be notified that many days later.

Tap/click on the pencil edit icon button. Make sure the memorization in question has the correct locale. If it is correct, report a bug.


Premium

The prices are on the pricing page. There are 3 ways to pay: Monthly, Yearly, and one-time Lifetime.

Yes there is a one-time payment option. It is called lifetime.

iOS = Apple App Store. Android = Google Play

If you bought the app through iOS, you have to cancel it with Apple. Read how here.
If you bought the app through Google Play, you have to cancel it with Google Play. Read how here.
If you bought the app through the website, Go to my account page.

Make sure you are signed in with the same provider that you bought it with (apple, google, or email). Check if you turned on 'Sync memorizations to cloud' on the Settings page of the app for both devices. If it still doesn't work, reach out to us for support.


Account

When you buy the app, you have the option to sign up to save your memorizations across platforms and devices. Just log in from any device and your memorizations will be there.

iOS, Android, and web

Login to the app on either iOS or Android. Scroll to the bottom of the Settings page. Tap on the red Delete Account button. All data associated with you is deleted: username, user id, email, authentication, memorizations.


Contact US

Have a feature request or want to report a bug?
@MemorizeHeart
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